As our Engineering Manager you’ll lead a highly capable group of engineers responsible for building and scaling GWI’s API platform. Your focus will be on reliability, performance, and security, while ensuring our APIs are developer-friendly and enable integration into customer ecosystems and AI/LLM platforms.
This means overseeing delivery against the roadmap, supporting your team’s effectiveness, and driving operational excellence. You’ll work closely with Product and cross-functional partners to bring initiatives to life, while creating the right environment for engineers to deliver at pace and with confidence.

• API delivery & operations: Oversee the design, development, and reliability of GWI’s APIs.
• API lifecycle practices: Ensure strong documentation, standards, versioning, error handling, authentication, and rate limiting.
• Ecosystem integrations: Deliver initiatives to integrate the API, and MCP into customer platforms and AI/LLM agents (Claude, ChatGPT, Copilot).
• Security & compliance: Uphold strong data protection and authentication/authorization standards.
• Monitoring & performance: Drive observability, incident readiness, and continuous performance improvements.
• Monetization enablement: Partner with Product to implement rate limits, quotas, usage metering, and entitlement enforcement.
• Team effectiveness: Set priorities, remove blockers, and maintain healthy, sustainable ways of working.
• Cross-functional collaboration: Work with Product, Security, Legal, GTM, and other Engineering teams to deliver roadmap items predictably and at high quality.

It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.

You’re an experienced engineering leader who combines technical credibility with delivery focus. You know how to get the best from senior engineers, keep teams aligned, and ensure APIs are built and operated to a high standard.

• Experience managing backend or API-focused teams in SaaS or platform companies.
• Solid technical background in backend engineering (Go, Java, Node.js, or similar) and familiarity with scaling APIs.
• Strong grasp of the API lifecycle: OAuth2, JWT, SSO, versioning, quotas, rate limiting, monitoring, error handling.
• Comfort working in cloud-native environments (ideally Google Cloud) with microservices and CI/CD practices.
• Ability to balance delivery, quality, and sustainability while supporting team health.
• Track record of effective cross-functional collaboration with Product and other stakeholders.

• Experience with API monetization and entitlements.
• Exposure to AI/LLM integrations or Model Context Protocol (MCP).
• Familiarity with observability practices (Prometheus, Grafana, OpenTelemetry).
• Experience integrating APIs with enterprise SaaS systems.

Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.

Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits. 

With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.

Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.

You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get: 

Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

We take DE&I seriously. Not only is it obviously the right thing to do, it’s also the bedrock of our value of show respect and at the heart of our company culture.

We’re a global data business, so it’s essential our data reflects the global reality. Putting diversity into practice like this literally makes our business stronger. That’s why we strive to make our offices - and our teams - as diverse as our data. Want to know more? Take a look at our Life page on LinkedIn to learn more about our DE&I initiatives. The point is, GWI is a place where you can genuinely feel at home, express yourself, and make your mark - whoever you are.

As a Disability Confident employer, we encourage applications from disabled candidates and are dedicated to providing all relevant assistance during the application and interview process. We also encourage individuals from all backgrounds, including those from underrepresented and marginalized communities, to join our team.

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